Recordings refund policy
Refunds for on-demand recordings are only possible if the video has not been accessed or viewed. Once the recording has been opened, refunds are no longer eligible.
Can I get a refund or rebook a workshop, course or practicum?
All workshops, courses and practicums are non-refundable after the cancellation period (two weeks before the start). Not showing up means you forfeit your payment and are not eligible for a refund.
If the course has not yet started, rebooking is possible for a €40 fee. You can rebook using the link below.
How do I pay for the rebooking and change charges?
You can rebook your course below:
At check-out, please add the name of the course you would like to change and the new date you wish to attend in the “Notes about this order” field.